Privacy policy
Privacy policy of ergopal GmbH
Status: March 31, 2025
We, ergopal GmbH, Plönniesstraße 34, 23560 Lübeck, Germany, take the protection of your personal data seriously. This privacy policy explains how we collect, process and protect your personal data when you use our website www.ergopal.net or contact us. It complies with the requirements of the General Data Protection Regulation (GDPR) and the German Telemedia Act (TMG).
1. responsible person
Responsible for data processing is:
ergopal GmbH
Plönniesstraße 34
23560 Lübeck
Germany
E-Mail: sales@ergopal.net
2. collection and processing of personal data
We collect and process personal data only insofar as this is necessary for the provision of our website, the processing of your inquiries or the fulfillment of contracts.
2.1 Visiting the website
When you visit our website, the following data is automatically collected by our web server:
- IP address
- Date and time of access
- accessed page/URL
- Browser and operating system used
- Amount of data transferred
Purpose: To ensure the technical functionality and stability of the website.
Legal basis: Legitimate interest (Art. 6 para. 1 lit. f GDPR).
Storage period: The data is deleted after 7 days, unless security-related incidents (e.g. attacks) require longer storage.
2.2 Contact form
When you use our contact form, we collect:
- Name
- E-mail address
- Your message (incl. any voluntarily provided data)
Purpose: Processing your request and contacting you.
Legal basis: Contract fulfillment or pre-contractual measures (Art. 6 para. 1 lit. b GDPR) or consent (Art. 6 para. 1 lit. a GDPR).
Storage period: Until your request has been fully processed, then deletion, provided there are no legal storage obligations (e.g. commercial law).
2.3 Cookies (if applicable)
Our website does not use non-essential cookies. If we use cookies for analysis or marketing purposes in the future, we will inform you about this and obtain your consent (by means of a cookie banner). Essential cookies, which are necessary for the functionality of the website, can be used without consent (Art. 6 para. 1 lit. f GDPR).
3. disclosure of data
Your data will not be passed on to third parties, except:
- To fulfill legal obligations (e.g. tax authorities).
- To service providers (e.g. hosting providers) who work on our behalf and are contractually obliged to comply with the GDPR (Art. 28 GDPR).
Data is not transferred to third countries outside the EU.
4. your rights
You have the following rights regarding your personal data:
- Information (Art. 15 GDPR): Which data we process about you.
- Rectification (Art. 16 GDPR): Correction of incorrect data.
- Erasure (Art. 17 GDPR): "Right to be forgotten", provided there are no statutory retention obligations.
- Restriction of processing (Art. 18 GDPR).
- Data portability (Art. 20 GDPR).
- Objection (Art. 21 GDPR): Against processing for legitimate interest.
- Withdrawal of consent (Art. 7 para. 3 GDPR): At any time with effect for the future.
To exercise your rights, please contact us at sales@ergopal.net.
5. right of appeal
You have the right to lodge a complaint with a data protection authority, e.g. with the responsible State Commissioner for Data Protection and Freedom of Information of Schleswig-Holstein:
Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein
Holstenstraße 98
24103 Kiel
E-Mail: mail@datenschutzzentrum.de
6. data security
We protect your data against unauthorized access, loss or manipulation through technical and organizational measures (e.g. SSL encryption of the website).
7. changes to this privacy policy
We reserve the right to amend this privacy policy if necessary, e.g. in the event of changes to the website or legal requirements. You can always find the current version at www.ergopal.net.
